Website Terms of Use

By Using Our Site, You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, thecareumbrella.co.uk (“Our Site”).

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

In addition, our Privacy Policy and Disclaimer on our Site apply to your use of Our Site.

“Advertisers” is defined in clause 4.1 below.

“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and

“We/Us/Our” means The Care Umbrella Limited, a company registered in England, company number 12467680, registered office address:
138, Bromham Road, Bedford. MK40 2QW. United Kingdom.

Information About Us

Our Site is operated by us – The Care Umbrella Limited, a company registered in England, company number 12467680, registered office address
138, Bromham Road, Bedford. MK40 2QW.

Our VAT number is: 349 6598 37

How to Contact Us

To contact Us, please email us at hello@thecareumbrella.co.uk or telephone us on 0330 223 6903.

Access to Our Site

Access to view Our Site is free of charge. There are services on Our Site for which advertisers have paid such as for listing space paid for by care providers such as those providing residential homes and care products suppliers and those advertising trades and services and some advertising may be free of charge (both paying and other advertisers are “Advertisers” herein).

It is your responsibility to make the arrangements necessary in order to access Our Site.

Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted.

Advertisers and Liability for Posting

5.1
We sell various forms of advertising such as listings. We make clear on Our Site and in our other advertising what Advertisers such as residential care homes, care product suppliers and other traders pay us for advertising and where advertising is free (such as some advertising by charities).

5.2
Where Advertisers are required to pay us for advertising on Our Site, they will make payment using payment methods indicated by us/on Our Site such as through Worldpay Group plc.

5.3
Where advertising is paid for on a rolling basis such as monthly this will be clearly set out to the Advertiser when booking. If the Advertiser cancels during the relevant period no refund is issued for a partly used month and We require at least 5 working days of notice to cancel such a rolling contract.

5.4
We check advertising received whether pair or otherwise and reserve the right to remove any which in our opinion is offensive or illegal. If the Advertiser has paid a refund will be given in such a case where the advertisement has not been live for more than 5 days when cancelled.

5.5
Advertisers must only place advertisements for themselves or where an advertising agency their client. No advertising must be placed on behalf of anyone else.

5.6
We do not guarantee that an advertisement will receive any number of views or generate profits or business of any kind although We do all we can to maximise publicity for Our Site.

5.7
If an Advertiser or someone posting on Our Site including on any forum on Our Site causes Us loss or damage including where a third party sues Us because of the advertisement or posting or use of Our Site the advertiser or poster shall fully indemnify and hold Us and our directors and shareholders harmless against all loss and liability arising.

5.8
Any discussion forum or space to blog or engage in internet dating and the like on Our Site is made available for you, but we are not liable for the content posted by anyone and We may remove any material at our discretion at any time and bar any poster from Our Site. If you become aware of any illegal or disreputable use of Our Site let us know right away by emailing Us at hello@thecareumbrella.co.uk.

5.9
No user of Our Site nor Advertiser shall claim it is a charity unless currently registered as such with the UK Charity Commission.

5.10
No event shall be posted unless it is clear where and when it will take place and set out any conditions for cancellation due to unforeseen events such as pandemic lockdowns.

5.11
Advertiser shall ensure that all job listings such as for care roles on Our Site must be for genuine roles which are legally compliant and as described. As soon as an Advertiser knows a job has been taken it shall notify us so the advertisement can be removed.

5.12
All Advertisers shall comply with the Consumer Protection from Unfair Trading Regulations 2008, all other trade descriptions laws, all relevant advertising standards codes such as the ASA code and all other laws including ensuring all text and images used on advertisements do not breach the law or the intellectual property rights of any third party.

Changes to Our Site and to these Terms and Conditions

We may alter and update Our Site (or any part of it) at any time. If you are a paid Advertiser on Our Site we will aim to give you reasonable notice where your advertisement may be affected by the alteration or update

We may alter these Terms and Conditions at any time. Any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented.

If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

Changes to Our Site and to these Terms and Conditions

Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content is available in other locations or are suitable for use in other locations nor complies with the law in those other countries.

How You May Use Our Site and Content (Intellectual Property Rights)

All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed to, Us, unless specifically labelled otherwise. All Content is protected by applicable the United Kingdom and international intellectual property laws and treaties.

You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).

You may print one copy and download extracts of any page(s) from Our Site for personal use only.

You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.

Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.

You may not use any Content from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable) nor may you use any data aggregator, web crawler, or other device nor take raw data from Our Site to compile it and use it on another site nor place any parts of Our Site or its Content elsewhere.

You must not alter data on Our Site whether by hacking or otherwise.

Links to Our Site

You may only link to the homepage of Our Site. Linking to other pages on Our Site requires our express written permission.

Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.

You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).

Your link should not use any logos or trademarks displayed on Our Site without Our express written permission.

You must not frame or embed Our Site on another website without Our express written permission.

You may not link to Our Site from another website the main content of which is unlawful or offensive or which infringes intellectual property rights or that We deem to be otherwise objectionable.

Links to Other Sites

Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility nor liability for the content of third-party websites as stated in our separate Disclaimer which is accessible on Our Site.

The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website nor of its owners, operators, nor any other parties involved with it.

Disclaimers

The Disclaimer on Our Site applies in addition to this clause 11. Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be obtained before taking any action such as deciding to buy a care product, hire a service provider, or choose a particular car home. We do not vet legal or other compliance of those advertising on our website.

We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.

If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content to the fullest extent permitted by applicable law.

Our Liability

Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, nor for any other forms of liability which cannot be lawfully excluded or restricted.

Subject to clause 12.1 above, if you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.

Subject to clause 12.1 above, if you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.

Subject to clause 12.6, if you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage at our option in accordance with our duties under the Consumer Protection Act 2015.

Viruses, Malware, and Security

  • We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
  • You are responsible for protecting your hardware, software, data, and other material from viruses, malware and other internet security risks.
  • You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
  • You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
  • You must not attack Our Site by means of a denial of service attack, a distributed denial-of service attack, or by any other means.
  • By breaching the provisions of clauses 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

Acceptable Usage of Our Site

You may only use Our Site in a lawful manner and You must follow the following requirements:

  • You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
  • You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; and
  • You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.

If you fail to comply with the provisions of this clause 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:

  • Suspend or terminate your right to use Our Site;
  • Issue you with a written warning;
  • Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
  • Take further legal action against you, as appropriate;
  • Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
  • Any other actions which We deem reasonably appropriate.

We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in clause 14.2) in response to your breach of these Terms.

How We Use Your Personal Information

We will only use your personal information as set out in Our Privacy Policy, available on Our Site.

Communications from Us

If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.

We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 30 days for your request to take effect and you may continue to receive emails during that time.

For questions or complaints about communications from Us, please contact Us using the details above in clause 3.

Law and Jurisdiction

These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Advertising Price List

Event
Organisers
Type of AdvertIncludesRenewedPrice (£) + VAT
Banner Ad
  • Displayed on provider results page
  • Standalone, large banner
  • Prominent, top placement
  • Interactive, clickable link
  • Add your own rich graphics and text
  • Responsive, suitable for all devices
Monthly
£200
Promoted
Listing
  • Centrally placed on provider results page
  • Add your profile, CQC rating and contact details
  • Up to 3 Images
  • Logo
  • Website link
  • User ‘like/share’ function
Monthly
FREE

Advertising Price List

Job
Advertisements
Type of AdvertIncludesRenewedPrice (£) + VAT
Banner Ad
  • Displayed on provider results page
  • Standalone, large banner
  • Prominent, top placement
  • Interactive, clickable link
  • Add your own rich graphics and text
  • Responsive, suitable for all devices
Monthly
£200
Promoted
Listing
  • Single job advertisement
Monthly
£45
  • Up to ten job adverts
Monthly
£360

Advertising Price List

Services
Type of AdvertIncludesRenewedPrice (£) + VAT
Banner Ad
  • Displayed on provider results page
  • Standalone, large banner
  • Prominent, top placement
  • Interactive, clickable link
  • Add your own rich graphics and text
  • Responsive, suitable for all devices
Monthly
£200
Promoted
Listing
  • Centrally placed on provider results page
  • Add your profile, CQC rating and contact details
  • Up to 3 Images
  • Logo
  • Website link
  • User ‘like/share’ function
Monthly
Special Introductory Offer! Get 25% off the listed price for the first 6 months.


£50
Additional Service
Disclosure Barring Service (DBS)
  • We complete your DBS application for you
One-Off
£65

Advertising Price List

Trades
Type of AdvertIncludesRenewedPrice (£) + VAT
Banner Ad
  • Displayed on provider results page
  • Standalone, large banner
  • Prominent, top placement
  • Interactive, clickable link
  • Add your own rich graphics and text
  • Responsive, suitable for all devices
Monthly
£200
Promoted
Listing
  • Centrally placed on provider results page
  • Add your profile, CQC rating and contact details
  • Up to 3 Images
  • Logo
  • Website link
  • User ‘like/share’ function
Monthly
Special Introductory Offer! Get 25% off the listed price for the first 6 months.


£50
Additional Service
Disclosure Barring Service (DBS)
  • We complete your DBS application for you
One-Off
£65

Advertising Price List

Care Product
& Equipment
Suppliers
Type of AdvertIncludesRenewedPrice (£) + VAT
Banner Ad
  • Displayed on provider results page
  • Standalone, large banner
  • Prominent, top placement
  • Interactive, clickable link
  • Add your own rich graphics and text
  • Responsive, suitable for all devices
Monthly
£200
Promoted
Listing
  • Centrally placed on provider results page
  • Add your profile, CQC rating and contact details
  • Up to 3 Images
  • Logo
  • Website link
  • User ‘like/share’ function
Monthly
Special Introductory Offer! Get 25% off the listed price for the first 6 months.


£50

Advertising Price List

Care
Providers
Type of AdvertIncludesRenewedPrice (£) + VAT
Banner Ad
  • Displayed on provider results page
  • Standalone, large banner
  • Prominent, top placement
  • Interactive, clickable link
  • Add your own rich graphics and text
  • Responsive, suitable for all devices
Monthly
£200
Promoted
Listing
  • Centrally placed on provider results page
  • Add your profile, CQC rating and contact details
  • Up to 3 Images
  • Logo
  • Website link
  • User ‘like/share’ function
  • FREE, unlimited job advertisements
Monthly
Special Introductory Offer! Get 25% off the listed price for the first 6 months.


£50

Cookies

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Cookies also help us to see which areas and features of our website are the most popular and the number of visits we receive. For more general information on cookies, please read What Are Cookies?